Hi there! Thanks for stopping by our job ad.

We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat. We’re a relatively new company to the market, but since establishment:

• We’re the only provider in London offering residential broadband speeds of up to 5Gbps.

• Our network covers 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.

• We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords. 

• We have connected 720 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

Job purpose:

The Brand & Campaign Creative Manager is responsible for developing and delivering integrated brand and acquisition campaign creatives from concept through to execution across a range of channels.

Working closely with internal stakeholders and external agency partners, this role plays a key part in bringing Community Fibre's creative brand to life, ensuring all campaigns are creatively strong, commercially effective and executed to the highest standard.

This is a hands-on, fast-paced role for a strong conceptual thinker with a passion for creative and campaign delivery. This role is ideal for someone ready to take the next step in their career and make a meaningful impact within a fast-growing business.

Please do attach a Portfolio if you have one.

What you’ll be doing:

• Lead the end-to-end development and delivery of integrated marketing campaigns, from initial brief and creative development through to pre-launch creative delivery and post-campaign review.

• Work closely with internal teams including Channel, CRM, Digital, Content, and Analytics to identify opportunities, develop campaign strategies and align messaging across channels.

• Manage relationships with external creative agencies and freelancers, ensuring briefs are clear, timelines are met and creative output is delivered to a consistently high standard.

• Develop campaign concepts and creative territories that support key business objectives, including brand campaigns, acquisition activity, product launches and promotional campaigns.

• Own the creative development process, providing constructive feedback and ensuring all work aligns with Community Fibre's brand guidelines and strategic objectives.

• Work closely with the Senior Content Manager to ensure campaign messaging, copy and creative assets are aligned and delivered effectively.

• Support the planning and execution of ATL campaigns across channels including TV and OOH, working closely with media and agency partners.

• Collaborate with channel owners across Print, CRM, Social, and Digital to ensure campaign assets are effectively adapted and executed across all touchpoints.

• Ensure all campaign creative is delivered on time, within budget and in line with internal approval processes.

• Review campaign creative performance and identify opportunities for learning and continuous improvement.

• Maintain a strong understanding of industry trends, competitor activity and creative best practice to inspire new ideas and approaches.

• Champion brand consistency across all customer communications and marketing activity.
  

The experience we’re looking for you to bring:

• 5+ years' experience in a creative, campaign or marketing role within an agency, media agency, brand or in-house marketing team.

• English fluent with an excellent grasp of written and verbal communication.

• Experience delivering integrated campaigns from concept through to execution across multiple channels.

• Strong conceptual thinking skills with the ability to develop compelling campaign ideas and creative solutions.

• A creative eye with excellent attention to detail and a passion for high-quality execution.

• Experience briefing, managing and collaborating with creative agencies and external partners.

• Strong stakeholder management skills and confidence working with cross-functional teams (often required to follow approval processes).

• Understanding of creative software such as Adobe Creative Suite, Figma, Premiere Pro or After Effects, with the ability to review and discuss creative work effectively.

• Highly organised with the ability to manage multiple projects simultaneously and work proactively with minimal supervision to hit critical deadlines.

Bonus points for

• Experience working on ATL campaigns including TV and OOH.

• Experience within a high-growth consumer brand or subscription-based business.

• Experience with creative software like Adobe Suite.

• Experience using campaign creative management platforms like Smartly.io or similar.
  

Why join us:

• You get to work with some of the best technology in the market

• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution

• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days

• Birthday leave, our treat to you

• Keen cyclist, join our cycle to work scheme

• Flexible WFH policy

• Enjoy the perks of Private Health Cover

• You get to work with an amazing bunch of people

Working

• Working hours full time

• Working from home with a preference of one office day per week (to be agreed) and as per our Working from Home Policy.

Direct Reports

• This role reports into Senior Content Marketing Manager

• This role works closely with the Digital, Channel, Digital, Content, CRM and Analytics

What happens next:

You’ve done your bit so sit back and relax, we will review your application and come back to you.

If we think you’re not quite right for the role you have applied for but may be a better fit for another, we’ll definitely let you know.

Want to know more about a career at CFL, check out our careers page: 

https://careers.communityfibre.co.uk/

We are an Armed Forces friendly organisation.

We are an equal opportunities employer that values diversity in our team, we welcome applications from all backgrounds.